Tribhuvan University
Faculty of Management
Office of the Dean
Bachelor of Information Management (BIM)
Course Objective
:The main objective of this course is to provide knowledge of different concepts of e-commerce and internet marketing to students. After completing this course, students will be able to
- Understand different types of e-commerce and its importance to organizations,
- Know about different e-commerce business models,
- Understand technology infrastructure for e-commerce,
- Know the process of building e-commerce applications,
- Understand security threats and solutions to e-commerce transactions,
- Know different payment systems for e-commerce and
- Learn different concepts Internet marketing and learn to use different digital marketing tools available.
Course Description
:This course covers different concepts of e-commerce including introduction, business models, technology infrastructure, building e -commerce applications, e-commerce security and payment systems. This course also covers different concepts of concepts internet marketing.
Course Contents:
Lecture hours show the approximate classroom time allocated to each unit.
Unit 1.Introduction to E-Commerce
- What is E -Commerce? Importance of E -Commerce
- E -Commerce vs. E -Business
- Technology Building Blocks
- Unique Features of E -Commerce
- E -Commerce Types
- Understanding E-Commerce: Organizing Themes.
Unit 2.E-Commerce Business Models and Concepts
- E-Commerce Business Models
- Major Business -to-Consumer (B2C) Business Models
- Major Business -to-Business (B2B) Business Models
- How E -Commerce Changes Business: Strategy, Structure, and Process.
Unit 3.E-Commerce Infrastructure
- The Internet: Technology Background
- Internet Infrastructure and Access
- The Web
- Features and Serves of Internet and Web
- Mobile Apps.
Unit 4.Building an E-Commerce Presence: Websites, Mobile Sites, and Apps
- Imagine Your E-Commerce Presence
- Building an E -Commerce Presence: A Systematic Approach
- Choosing Software and Hardware
- E -Commerce Site Tools
- Building Mobile Website and Mobile Applications.
Unit 5.E-Commerce Security and Payment Systems
- E-Commerce Security Environment
- Security Threats
- Technology Solutions
- Management Policies, Business Procedures, and Public Laws
- E -Commerce Payment Systems.
Unit 6.Internet Marketing
- Introduction to Digital Marketing
- Importance of Digital Marketing
- SEO
- On -Page and Off-Page Optimization
- Concepts of Pay-Per-Click (PPC) Advertisement, Digital Display Advertising, E-Mail Marketing , Social Media Marketing , Mobile Marketing , and Web Analytics. Laboratory Works: The laboratory work includes developing an e -commerce web application and learning to use different digital marketing tools such as Google Ads, Google Search Console, Google Keyword Planar, Google Analytics, Social Media Analysis tools etc.
Suggested Readings:
Kenneth C. Laudon and Carol Guercio Traver, E-Commerce: Business, Technology, and Society, 17th Edition, Pearson, 2023. Ian Dodson, The Art of Digital Marketing, Wiley, 2016.