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MGT 153

Organizational Behavior and Human Resource Management

TU BITM · Semester 2 · BITM curriculum and programme regulation

Requirement
required
Credits
3
Study Guide
10 units available

Chapter notes

Authoritative study guide across 10 syllabus units

Open a unit to read its study notes.

Unit 1: Introduction to Organizational Behavior· 4 LHs· ~5 marks

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Part 1: Core Concepts (2 Marks)

  • Organizational Behavior (OB): The systematic study of human actions, attitudes, and group dynamics within organizational settings, applying scientific knowledge to improve institutional effectiveness.
  • Three Levels of OB Analysis: The tri-level investigative framework: Individual Level (personality, perception, motivation), Group Level (team dynamics, leadership, conflict), and Organizational Level (culture, structure, change).
  • Custodial Model of OB: A management model based on economic security; employees depend on organizational welfare programs, resulting in passive loyalty rather than high enthusiasm.
  • Collegial Model of OB: A partnership-oriented model based on teamwork and mutual respect, where managers act as coaches and employees feel a shared responsibility for organizational success.

Part 2: Structural Frameworks (10 Marks)

Evolution of Organizational Behavior Models

Feature Autocratic Custodial Supportive Collegial
Base Power / Authority Economic Resources Leadership Partnership / Team
Manager Role Formal command Economic security Support & coach Joint team player
Employee Base Obedience Security benefits Job performance Responsibility
Employee Need Subsistence Security Status / Esteem Self-Actualization
Performance Minimum standard Passive loyalty Awakened drives Moderate passion

Part 3: Distinction Tables

Basis of Comparison Autocratic Model Collegial Model
Managerial Orientation Authoritarian power and formal top-down command Collaborative partnership, mutual respect, teamwork
Employee Psychology Dependence on boss; obedience driven by fear Dependence on team; self-discipline and shared pride
Resulting Drive Minimum acceptable effort to avoid termination Creative contribution, high synergy, proactive input
Ideal Work Context Emergency crises or unstandardized low-skill tasks High-tech software engineering, creative R&D labs

Part 4: Worked Problems & Exam Traps

Multi-Disciplinary Synthesis of OB

  1. Psychology: Explains learning, perception, personality, emotions, and motivation at the individual level.
  2. Sociology: Explains group dynamics, formal organization design, communication networks, and power structures.
  3. Social Psychology: Bridges attitude change, non-verbal communication, and group decision processes.
  4. Anthropology: Explains organizational culture, cross-cultural values, and environmental adaptation.

TU Exam Trap: OB is not a single standalone science; it is a contingency-based applied behavioral science. Avoid declaring that one leadership style is universally best under all conditions.