Tribhuvan University
Faculty of Management
Office of the Dean
Bachelor of Information Management (BIM)
Course Contents:
Lecture hours show the approximate classroom time allocated to each unit.
Part I: Organizational Behavior
Unit 1.Introduction
6 hours
- Concept of organizational behavior
- Levels of OB analysis
- Organizational behavior system
- Basic assumptions of organizational behavior
- Contributing disciplines to the field of organizational behavior
- Individual behavior as an input -output system
- Mental process: beliefs, attitudes, values, needs, motives and behavior
- Emotions and Cognitive dissonance
- New challenges for manager in OB.
Unit 2.Perception and Learning
4 hours
- Concept of perception
- Perceptual process
- Factors affecting perception
- Attribution theory
- Attribution errors
- Perception and individual decision making
- Concept and principles of learning
- Learning theories: cognitive learning and social learning
- Behavior modification.
Unit 3.Personality
4 hours
- Concept and types of personality
- Personality traits and characteristics
- Determinants of personality
- Emotions and personality
- Major personality attributes influencing organiz ational behavior;
Unit 4.Job Satisfaction
2 hours
- Concept and importance of job satisfaction
- Measuring job satisfaction
- Effects of job satisfaction on employees’ performance.
Unit 5.Organizational Conflict and Stress
4 hours
- Conflict: concept, nature, and types
- Sources of conflict
- Approaches to conflict management
- Resolving conflict through negotiation
- Functional and dysfunctional conflicts
- Organizational stress: concept, causes and managing stress.
Unit 6.Organizational Change and Development
4 hours
- Concept and forces of change
- Resistance to change
- Approaches to managing organizational change: Lewin’s three steps model
- Organizational development (OD): concept and features of OD.
Part II: Human Resource Management
Unit 7.Introduction
6 hours
- Human Resource Management: concept, characteristics, objectives and functions
- Human resource management system
- Human resource outcomes: quality of work life, productivity and readiness to change
- Cha llenges of human resource management. Human Resource Planning: concept, characteristics, process and importance.
Unit 8.Job Design and Analysis
4 hours
- Meanings of job, task, position and occupation
- Concept, benefits and methods of job design
- Concept and purposes of job analysis
- Sources of job analysis information
- Job description, job specification and job evaluation: concept and contents.
Unit 9.Talent Acquisition and Development
5 hours
- Talent, Talent management and Talent development: concept and importance
- Meaning, sources and methods of recruitment
- Concept of selection
- Difference between selection and recruitment
- Selection process, selection tests, interviews and their types
- Conce pt and process of socialization
- Human resource development: concept and importance
- Concept, objectives and benefits of training
- Determining training needs
- Training methods: on - the - job and off - the – job training
- Concept and techniques of management development;
Unit 10.Performance Appraisal, Reward Management and Motivation
6 hours
- Concept and uses of performance appraisal
- Methods of performance appraisal: graphic rating scale, alternative ranking, paired comparison, forced distribution, criti cal incident, essay and checklist methods
- Concept of reward management
- Types and qualities of effective rewards
- Performance appraisal practices in Nepalese organizations. Motivation: Concept. Theories of motivation – Need Hie rarchy and Motivation -Hygiene. Motivation through employee participation: quality of work life, and self- managed teams.
Unit 11.Employee Maintenance and Emerging Issues in HRM
3 hours
- Employee health and safety, employee welfare, social security
- Grievance handling and redressal
- General guidelines in administrating employee’s discipline
- Emerging issues and challenges of HRM: employee empowerment, downsizing, work - life balance, e -HRM, green - HRM, outsourcing HRM, ethics in HRM (surveillance vs. privacy)
- HRM in Nepalese organization.
Suggested Readings:
Aswathappa K., Human Resource and Personnel Management: Text and Cases, New Delhi: Tata McGraw Hill. Arnold, H.J. &Fieldman, D.C. Organizational Behavior. New York: McGraw Hill Book Company. Decenzo, D.A. and Robbins, S.P., Human Resource Management, New Delhi: Prentice Hall of India Pvt. Ltd. Dessler, G., A Framework of Human Resource Management, New Delhi: Pearson Education. Dwivedi,R.S.,Human Relations and Organizational Behavior:A Global Perspective. New Delhi: Macmillan India Limited. Newstorm, J.W., Organizational Behavior: Human Behavior at Work, New Delhi: Tata McGraw_Hill Publishing company. Robbins, S.P., Organizational Behavior, New Delhi: Pearson. Chalise,M &Gautam,P., Organizational Behavior & Human Resource Mana gement, KEC Publication, Kathmandu, Nepal