Tribhuvan University
Faculty of Management
Office of the Dean
Bachelor of Hotel Management (BHM)
Course Contents:
Lecture hours show the approximate classroom time allocated to each unit.
Unit 1.Introduction to Barista Skills
- Overview of the Coffee Industry
- Types of Coffee Beans and Roasts
- Coffee Brewing Methods
- Espresso Basics
Unit 2.Basic Barista Techniques
- Milk Frothing and Latte Art
- Flavored Coffees and Specialty Drinks
- Coffee Grinding and Bean Storage
Unit 3.Introduction to Bartending
- History of Bartending
- Types of Alcoholic and Non-Alcoholic Beverages
- Bar Tools and Equipment
- Basic Mixology Principles
Unit 4.Basic Mixology
- Cocktail Categories and Classics
- Garnishes and Presentation
- Specialty Cocktails and Signature Drinks
Unit 5.Customer Service and Communication
- Interacting with Customers
- Handling Difficult Situations
- Upselling Techniques
Unit 6.Hygiene and Safety in the Barista and Bartending Environment
- Food Safety and Hygiene Standards
- Responsible Service of Alcohol
- Emergency Procedures
Unit 7.Practical
- Practical 1: Espresso Machine Operation and Maintenance Practical 2: Basic Latte Art and Advanced Brewing Techniques Practical 3: Basic Drink Preparation and Mixing Techniques Practical 4: Cocktail Preparation and Basic Mixology Techniques Practical 5: Customer Interaction and Service Simulation
- Practical 6: Hygiene and Safety Practices
Suggested Readings:
Day, A., Fauchald, N., & Kaplan, D. (2016). Cocktail Codex: Fundamentals, Formulas, Evalutions. Ten Speed Press. USA. Foley, R., Heath, H. (2014). Running a Bar for Dummies. 2nd Edition. For Dummies Publishers. USA. Katsigris, C., Thomas, C. (2011). The Bar and Beverage Book . 5 th Edition. Wiley Publishing Company. USA. Kingston, L., (2015). How to Make Coffee: The Science Behind the Bean. Abrams Book Publishers. USA. Sawada, H. (2018). The Barista Book: A Coffee Lover’s Companion with Brewing Tips and Over 50 Recipes. Skyhorse Publishers. USA. Taffer, J. (2013), Raise The Bar: An Action -Based Method for Maximum Customer Reactions. Harper Publishing House. USA.