Tribhuvan University
Faculty of Management
Office of the Dean
Bachelor of Business Management (BBM)
Course Objective
:This course primarily aims to provide students with a comprehensive understanding of organizational change and development related to concepts, models, and strategies essential for managing transformation in dynamic business environments. Students will internalize the driving forces for change, reasons of resistance for change, and intervention strategies, and contemporary issues such as leadership, diversity, and digital transformation within organizational contexts.
Course Description
:Organizational Change and Development is designed to equip students with theoretical foundations and practical tools necessary for initiating and managing change within organizations. The course explores both planned and unplanned change, introduces major change models like Lewin’s and Kotter’s frameworks, and covers the role of change agents, resistance to change, and strategies for effective intervention. In addition, the course explores the principles and processes of organizational development focusing on diagnostic tools, consultant roles, and a range of development interventions. Emphasis is placed on challenges such as globalization, technology, ethics, and sustainability in managing change.
Learning Outcomes:
Upon the completion of the course, student will be able to;
- Internalize comprehensively the concept, principles and strategies and recent changes in organizational change and development
- Applythe diagnostic tools to identify change needs
- Develop the strategies for organizational change and development
- Understand the recent trends and change the organization as per the requirement
Course Contents:
Lecture hours show the approximate classroom time allocated to each unit.
Unit 1.Organizational Change
- Concept and nature of organizational change
- Planned vs. unplanned change
- Need for planned change in organizations
- Forces of change - internal and external
- Factors recognizing the need for change
- Strategies for planned organizational change
- Areas of change – strategy, structure, people and technology
- Importance of Organization changein a dynamic business environment
Unit 2.Theories and Models of Change and Development
- Lewin’s Change Model
- Kotter’s 8-Step Model
- Porras-Robertson Model
- Burke- Litwin Model
- Action Research Model
- Systems Theory
- cross-cultural and ethical issues in organizational change.
Unit 3.Change Agents and Resistance to Change
- Concept of change agents
- Role of internal and external change agents
- Skills and competencies of change agents
- Resistance to change – individual resistance, organizational resistance
- Causes of resistance
- Strategies for overcoming resistance
- Implementing and monitoring the change process.
Unit 4.Organization Development
- Concept of Organization Development
- Objectives of Organization Development
- Overview and history of Organization Development
- Values
- Characteristics and assumptions
- Key benefits
- Strategic aspects of Organization Development
- Organization Development as an integrative process.
Unit 5.Process of Organization Development
- Understanding the organizational issues and process
- Diagnosing the problems
- Feedback on diagnostic information
- Role of external consultant in Organization Development process.
Unit 6.Organizational Development Interventions
- Team interventions
- Inter-group Interventions
- Third-party interventions
- Comprehensive interventions;Techno-structural intervention.
Unit 7.Contemporary issues in Change and Organization Development
- Consultant-client Relationship
- Power and Politics
- Leadership
- Diversity management
- Stress management
- Technological change and digital transformation
- TQM practices
- Globalization and organizational change and development
- Ethics and sustainability in change management
Suggested Readings:
Cummings, T. G., & Worley, C. G. (2014). Organization development and change (10th ed.). Cengage Learning. Burke, W. W. (2017). Organization change: Theory and practice (5th ed.). SAGE Publications. Cameron, E., & Green, M. (2019). Making sense of change management: A complete guide to the models, tools and techniques of organizational change (5th ed.). Kogan Page. French, W. L., Bell, C. H., & Vohra, V. (2009). Organization development: Behavioral science interventions for organization improvement (6th ed.). Pearson Education